FAQ's

Shipping

Do you ship overseas?

No! Unfortunately, we do not offer worldwide shipping. We do ship only within the United States.

How long will it take to get my order?

Transit times will vary based on your location. Our warehouse is in the United States. It will normally take 2 to 5 business days to receive your purchase. Delivery details will be provided in your confirmation email.

What is the shipping cost?

No worries, the shipping cost is on us for any orders $ 49.99 and up.

How do I check the status of my order?

Upon placing your order, please allow up to 24 hours to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. If you have created a customer account on our website, you may be able at any time to click on our Order Status page to find the real-time update of your shipment by logging into your account.

If you did not receive the order tracking number or did not find any updates on your Order Status page after 2 business days, please contact us immediately at info@crazelink.com and we will do all we can to fix the issue.

Product

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. For more details, please visit our Return Policy page.

Other

Any question?

You can contact us through our Contact Us page, we will be happy to assist you.